FAQ

Do you have questions? Here you will find the answers!

Can't find your question? Email us at contact@wldoho.eu

How long does delivery take? What do you ship with? Is the shipping free of charge?
After receiving your payment, we guarantee a processing time of 3-4 days. We ship exclusively with Deutsche Post and DHL, our packaging is completely plastic-free. Both shipping and return shipping are free of charge for you within Germany. The delivery time is 1-3 business days.
Can I test the razor? Is the return shipping free of charge?
You get a 100 day money back guarantee. If something is not right, you can simply write us an email. Both shipping and return shipping are free of charge for you within Germany.
How much money can I save with a safety razor?
Admittedly, the initial costs of a safety razor are higher than for a ordinary plastic razor. However, our razors usually last a lifetime. Our 100 pack razor blades costs only € 24.90, that means 0.25 ct per blade! This pack will you get along up to 5 years. Projected, this can result in savings of several hundred euros over the years!
How do I insert the blade correctly? Do commercially available blades fit?
Place the blade on the screws of the shaving head (please always touch the blunt sides). Then put the center piece with the grooved area facing the blade on the screws of the shaving head. Now screw the handle clockwise onto the shaving head. When screwing, make sure to turn the handle, not the shaving head. All commercially available razor blades fit.
How often do you have to change the blades?

Depending on your shaving routine and the thickness of your hair, the blades need to be changed after 5-10 shaves. You will get the experience of knowing when to change the blade.
Can I use the safety razor in the intimate area?
Yes, the razor is also perfectly suitable for the intimate area. With a little practice and without additional pressure, an intimate shave is no problem. 
Is the razor suitable for everyone?
(Sensitive skin, allergy sufferers, skin irritations) Yes, our razors are suitable for everyone, whether ladies or gentlemen. The handle of
the razor is made of wood/metal, the head is made of anti-bacterial zinc alloy. Due to its own weight and the 1-blade system, less pressure must be exerted on the skin, therefore the protective film of the skin is far less irritated.
What is your razor made of?
The handle of the razor is made of wood and/or metal, the head is made of anti-bacterial zinc alloy that stays rustproof.
Is the razor stainless?
The handle of the razor is made of wood and/or metal, the head is made of anti-bacterial zinc alloy that stays rustproof.
Where is the safety razor produced?
Our razors are produced in Foshan. Our supplier produces under the requirements of TÜV Süd and SGS.
How do I clean the razor?
Like a common system razor, the razor plane can be cleaned under running water and by lightly tapping. To remove marks of chalk please use vinegar.
Can the razor be used in the shower and stored there?
The wooden handle is grippy enough to be used in the shower. The razor is sturdy and durable. Due to the waxed wood and the stainless head, you can also leave it in the shower, water simply rolls off.
Does the color of the razor change after prolonged use?
No, our razors are robust and retain their color even after years of usage. Just make sure to clean the razor from time to time.